Cookie policy (EU) 

Welcome to Shoutly

This Cookie Policy is designed to inform you about our practices regarding the collection of information through cookies and other tracking technologies (like gifs, web beacons, etc.).

The functionalities for which we use these technologies may include, but are not limited to, the following:

In the context of this policy, 'we', 'our', and 'us' refers to shoutly.com and 'you' refers to you, as the user of this website.

By using shoutly.com, you accept our use of cookies in accordance with this Cookie Policy. If you do not accept the use of cookies, please disable them as instructed in this Cookie Policy, so they are not downloaded to your device when you use our website.

We reserve the right to modify this Cookie Policy at any time. Any changes will be effective immediately upon posting to the website, so please review it frequently.

How We Use Cookies

At shoutly.com, we use cookies to enhance your browsing experience and provide you with personalized services. Cookies are small text files that are stored on your device when you visit our website. These files allow us to remember certain information about you, such as your preferences and login details, so that we can provide you with a seamless and customized experience on our site.

Types of Cookies We Use

  1. Essential Cookies
    These cookies are necessary for the basic functioning of our website and enable you to navigate and use its features. Essential cookies do not require your consent and are used, for example, to remember your login details and maintain your session.
  2. Analytics Cookies
    We use analytics cookies to collect information about how our website is used and to improve its performance. These cookies allow us to analyze data such as the number of visitors, the pages visited, and the time spent on each page. The information gathered through analytics cookies is anonymous and used solely for statistical analysis.
  3. Personalization Cookies
    Preference cookies are used to remember your preferences and choices on our website. By using these cookies, we can tailor your experience to match your preferences, such as language settings or font size. Personalization cookies also help us remember your consent for cookie usage so that we do not prompt you repeatedly.
  4. Marketing Cookies
    Marketing cookies are used on our website to collect user data and track online behavior, allowing us to personalize marketing content like ads and recommendations based on individual preferences and interactions.

Third-Party Cookies

  1. HubSpot Analytics (Analytics)
    HubSpot Analytics provides us with valuable insights into website usage, visitor behavior, and marketing effectiveness. This information helps us improve our services and better understand our users' needs.
  2. Google Tag Manager (Tag manager)
    Google Tag Manager allows us to manage and deploy various tracking tags or scripts on our website efficiently. It helps us integrate and streamline our marketing and analytics tools.
  3. Google Analytics (Analytics)
    Google Analytics provides us with in-depth website traffic analysis, audience demographics, and user behavior. This information helps us optimize our website and deliver relevant content to our users.
  4. Microsoft Clarity (Analytics)
    Microsoft Clarity is an analytics tool that helps us understand how users interact with our website, such as heatmaps, session recordings, and click tracking. This knowledge enables us to improve our website's usability and user experience.
  5. Matomo Analytics (Analytics)
    Matomo Analytics is an open-source analytics platform that provides us with insights into website usage, visitor behavior, and performance. It helps us make data-driven decisions and enhance our website's functionality.
  6. HubSpot Chat (Live chat)
    HubSpot Chat enables us to provide real-time customer support and assistance. The cookies associated with HubSpot Chat allow us to remember your chat preferences and maintain chat sessions for a seamless experience.
  7. HubSpot (Marketing automation)
    HubSpot's marketing automation tools assist us in delivering personalized content, managing email campaigns, and tracking user engagement. The cookies used by HubSpot help us provide you with relevant and targeted marketing messages.

Please note that we do not have control over the cookies set by third-party providers. We recommend reviewing their respective cookie policies to understand how your information is collected and used by these providers.

By continuing to use our website, you consent to the use of cookies as described in this Cookie Policy. You can manage your cookie preferences within your browser settings or by adjusting the appropriate settings provided in our Cookie Consent Banner. However, please be aware that disabling certain cookies may impact the functionality and user experience of our website.

How to Manage and Delete Cookies

Most web browsers allow you to manage your cookie preferences. You can set your browser to refuse cookies or delete certain cookies. Generally, you should also be able to manage similar technologies in the same way that you manage cookies – using your browsers' preferences.

Here is how you can do it in different browsers:

  1. Google Chrome
    Go to Settings > Privacy and security > Site Settings > Cookies and site data. Here, you can Clear cookies and site data as well as setting the browser to Block third-party cookies.
  2. Mozilla Firefox
    Go to Options > Privacy & Security > Cookies and Site Data. You can Clear Data here, or you can set the browser to delete cookies every time you quit the browser.
  3. Safari
    Go to Preferences > Privacy > Cookies and website data. You can then Block all cookies or remove specific cookies.
  4. Internet Explorer
    Go to Settings > Internet options > General > Browsing history > Settings > Temporary Internet Files and Website Files. Here, you can Delete files or set the browser to delete browser history on exit.

Please be aware that if you choose to block cookies, you may not be able to sign in or use those features, and preferences that are dependent on cookies may be lost. If you choose to delete cookies, settings and preferences controlled by those cookies will be deleted and may need to be recreated.