Support Center

Yes. Shoutly continuously updates local tax and labor compliance rules, ensuring your payroll always meets regional regulations. 

Data protection is at the core of Shoutly’s payroll outsourcing platform. All sensitive payroll information is encrypted and processed in compliance with GDPR and other international data privacy standards, ensuring secure handling across all regions.

Absolutely. Shoutly supports fast and compliant payments to global contractors and gig workers in multiple currencies. You can easily manage invoices, approvals, and cross-border payouts from one unified dashboard.

Running in-house payroll across multiple countries often means hiring local experts or using several different systems. With Shoutly’s centralized payroll outsourcing solution, you consolidate everything into one platform reducing overhead, software costs, and administrative time.

Yes, Shoutly is built to manage payroll for both traditional employees and gig workers across different countries. Whether you work with freelancers, contractors, or remote teams, our automated payroll outsourcing solution ensures smooth, compliant, and scalable payment management.

One of the key benefits of outsourcing payroll is staying compliant with local tax laws, labor regulations, and reporting standards. Shoutly automatically applies the correct rules for each country, minimizing the risk of fines or legal issues while keeping your payroll consistent worldwide.

Absolutely. Shoutly uses encrypted, compliant payment processes that meet international data protection and financial regulations. You can confidently outsource payroll for global teams with Shoutly knowing that every transaction is traceable, transparent, and secure.

Yes. Shoutly’s payroll platform supports multi-currency payments and cross-border transactions, allowing you to pay employees and freelancers around the world quickly and securely — without relying on external banking solutions.

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When you outsource payroll globally, you reduce the administrative burden, eliminate currency conversion headaches, and ensure compliance with local tax and labor laws. With Shoutly, you can manage all payrolls centrally, gain real-time visibility, and maintain full control while expanding internationally.

Payroll outsourcing simplifies managing international payments by consolidating all salary, tax, and compliance processes into one secure digital platform. Instead of juggling multiple local payroll providers, Shoutly ensures every employee or contractor, no matter where they are , gets paid correctly and on time.

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Timely and accurate payments build trust. When employees and contractors are paid correctly, in their local currency, and without delays, it strengthens engagement and loyalty, a key long-term benefit of outsourcing payroll.

As your company grows into new markets, payroll complexity increases. Payroll outsourcing allows you to scale quickly without having to build internal expertise in every country. Shoutly manages compliance, taxes, and reporting globally, so you can focus on business growth instead of administration.

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Key processes such as invoice management, approval flows, payments, reporting, and analytics can all be automated, improving efficiency and accuracy.

No. With Shoutly, you retain full control. You can approve salaries, track cost centers, and access real-time reporting — while the administrative work is automated and simplified.

Absolutely. Shoutly supports multiple currencies and cross-border payments, making it perfect for companies with global teams or gig workers.

Shoutly’s payroll outsourcing pricing is simple and transparent — a fixed percentage of the invoiced amount. This means you only pay based on actual payouts, with no hidden fees or setup costs. Thanks to Shoutly’s high level of automation, payroll outsourcing remains a cost-efficient alternative to managing payroll in-house, while giving you full control and visibility over every transaction.

Through automation and built-in control functions that ensure accurate payments and compliance with all relevant regulations.

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A Workforce Management System (WFM System) is a software platform that helps organizations plan, coordinate, and monitor their workforce efficiently.

It’s especially valuable in industries with fluctuating staffing needs — such as customer service, retail, logistics, healthcare, and gig platforms — but is beneficial for any business that wants to optimize workforce utilization.

Yes, Shoutly can be tailored with different roles and permission levels to reflect your organizational structure. This ensures clarity and guarantees that the right people have the appropriate access, even in larger companies with complex needs.

You gain access to clear reports and intuitive dashboards that provide full visibility over payments, cost centers, and resource allocation. This makes it easier to monitor expenses, budget effectively, and make strategic decisions.

Yes, the platform is highly scalable and adapts to your business needs. Whether you run a smaller organization or an established gig platform with thousands of collaborators, Shoutly can meet your requirements and grow alongside your business.

Yes, Shoutly supports multiple currencies and flexible payout options, making it easy to manage both domestic and international collaborations.

By using Shoutly as a white label solution, you can offer professional financial services under your own brand. This strengthens customer loyalty, builds trust, and allows you to launch faster without developing your own platform.

A white label fintech solution enables companies to offer advanced financial services under their own brand. You gain access to the same features and automation as Shoutly’s platform, while maintaining your own branding toward customers and users.

Fintech, a combination of "financial" and "technology," refers to digital solutions that improve or automate financial services, such as payments, lending, and invoicing.

For growing companies, SaaS allows rapid scaling, requires minimal internal IT resources, and makes it easy to implement new features without significant investments.

The primary advantages of SaaS are cost efficiency, rapid implementation, and easy scalability. You only pay for what you use, avoid expensive IT investments, and can quickly adapt the service as your business evolves. Additionally, security, support, and updates are included in the solution.

Gross salary, or gross wage sum, is the total sum of a person's salary before any tax deductions or other mandatory contributions have been deducted. When talking about gross salary, one refers to the amount paid by the employer before, for example, income tax, such as A-tax, is deducted from the salary. In other words, the gross salary is the initial salary that includes both the net salary, that is, the amount that actually ends up in the employee's account after taxes, as well as the tax deductions that are made. Gross salary is an important factor in calculating wages and benefits and is often used as the basis for determining a person's taxable income.

We are able to keep our fee lower than the competition thanks to our high degree of automation.

To access our API, please submit a request via the form at this page or send an email to contact@shoutly.com.

To get started, simply create an account by registering here. It only takes a few minutes to register, and you can start creating collaborations right away.

Yes, you can customize your invoices to best suit your specific needs and your business.

You fill out the form found on this page. Then we will get in touch with you and help you with the set up.

You log in to your account and click on “create assignment” and fill in the details agreed between you and your freelancer.

You create an account by clicking here. You can easily create your account either by BankID, email or by phone number. Registration takes only a few minutes.

If the payment amount is incorrect, it may be because your client made a mistake or forgot to include a service. If you suspect an error, do not approve the payment until you have confirmed the details with your client. It is important that you contact them immediately about this, as Shoutly only receives the payment details and cannot make any changes. If a mistake has occurred, the client can create a new payment for you.

Shoutly requires your tax identification number (TIN) in order for us to properly report each payment to the relevant tax authority. Usually your TIN can be found in your tax-related documents. If you are unsure about your TIN, we recommend contacting your local tax authority for guidance and assistance.

Shoutly is a Swedish company, so payments within Sweden include direct taxes and VAT. For international payments, reverse VAT applies, which means that it is the buyer (Shoutly) and not you as the seller who reports the VAT. Therefore, no VAT will be deducted from your payment, and no VAT will be itemized or charged.

For companies in Sweden, 25% VAT will be added on your payments. If you have applied for a VAT registration number but have not yet received it, you must invoice the amount including VAT because you are still engaged in VAT activities.

For individuals in Sweden, you are paid as a fixed-term employee. That means Shoutly declares income tax and employer contributions. The amount deducted in tax is 30%. Shoutly cannot normally reduce the amount deducted in tax (in some cases, however, “adjustment” may apply). If you would like a higher amount to be deducted in tax, contact Shoutly at contact@shoutly.com.

Yes Shoutly supports multiple currencies, you can easily select the currency when creating your invoice. Here you can see all supported currencies.

If payment is not made, we will send a reminder three working days after the due date. In case of continued non-payment, we will contact you regarding any debt collection. Before proceeding further, we need a written confirmation from the customer about your assignment.

If you are a Swedish citizen working in Sweden through Shoutly, you do not need to submit any data to the Swedish Tax Agency, Shoutly handles all of it.

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Do you receive payments outside of Sweden?

Then you are required to report your income to the relevant tax authority.

If you need an employer certificate, please send an email with your personal data to contact@shoutly.com.

If you have suffered an injury or accident during your work as an employee of Shoutly, you need to contact us at contact@shoutly.com.

First of all, you need to inform both your client and Shoutly that you have fallen ill, it should be done as quickly as possible. To inform Shoutly about your illness, send an email to contact@shoutly.com.

You will only receive sick pay for the days and hours that you would have worked through Shoutly. In order to receive sick pay from Shoutly, you must meet the following criteria:

• You must be self-employed through Shoutly
• You must have worked at least 14 continuous days before you got sick.
• You need to have proof that the work you were going to perform was agreed upon before you fell ill.

There may be special rules depending on your work situation. If you have any questions about whether you are qualified to receive sick pay via Shoutly, please feel free to contact us.

Through our service, you as an individual can receive money without having to start your own company. Since we handle the financial reporting for you, we charge an administrative fee of 2.95%, but it may be lower depending on your client.

For businesses, we offer a self-billing solution that allows you to send and receive payments without hassle. For this service, the fee is 2.95%, but it may be lower depending on your customers.

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Our fee is more than half that of Sweden's leading self-employment company and that's just one of the reasons why you should choose Shoutly instead.

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For transactions in a currency other than SEK, payment is handled by our partner Wise. This service incurs a smaller fee, the amount you see during the currency exchange is an estimate that includes the fee. Final amount is determined during the transaction and may vary slightly.

To send an invoice through Shoutly, you must first create a free account, it only takes a few minutes. When you enter your dashboard, select “New invoice” and fill in the details.

To create an account as an agency, click on the “join as agency” option when you create an account, then follow the steps of registration.

If you have received an invitation to create an account with us, it means that one of your clients wants to pay you through Shoutly. In order for you to get your money, you need to create an account and specify how and to which account you want your payment.

If you do not find the answer to your question on this page, you can contact us by email - contact@shoutly.com.

Shoutly can make payouts in the following currencies:

(AUD) Australian Dollar

(BRL) Brazilian Real

(CAD) Canadian Dollar

(CHF) Swiss Franc

(CNY) Chinese Yuan

(CZK) Czech Koruna

(DKK) Danish Krone

(EUR) Euro

(GBP) Pound Sterling

(HKD) Hong Kong Dollar

(HUF) Hungarian Forint

(IDR) Indonesian Rupiah

(INR) Indian Rupee

(JPY) Japanese Yen

(KRW) South Korean Won

(MAD) Moroccan Dirham

(MXN) Mexican Peso

(NOK) Norwegian Krone

(NZD) New Zealand Dollar

(PLN) Polish Zloty

(RUB) Russian Ruble

(SEK) Swedish Krona

(SGD) Singapore Dollar

(THB) Thai Bath

(TRY) Turkish Lira

(USD) US Dollar

(ZAR) South African Rand

Shoutly offers services for businesses that need a smooth way to pay their freelancers, consultants and giggers. Optimized to administer and manage payments to many different partners at the same time, Shoutly simplifies the work with a clear overview so you have full control over all your collaborations. Your creatives can receive payments without having to start their own business and Shoutly takes employer responsibility and handles everything from taxes to insuring your staff.

For those who are private individuals, Shoutly acts as a self-employment company where you can send invoices without having to start your own company. Your salary is paid and taxed automatically, and Shoutly provides insurance coverage while you work on your assignments.

In order to use Shoutly's services, the only requirement is that you must be at least 18 years of age.

Yes, when using our full service product we take both employer responsibility and insure your staff which saves you time on administration so that you can focus on your business instead.

Do you want to take on the employer responsibility yourself but still take part of our technical solution? Then you can read more here.

Our technical team supports you throughout the integration process and helps you get started.

You can add a VAT registration number to the organization number. Are you a freelancer? Then use your social security number.

If you don't see anything on your dashboard, it means you have no ongoing collaboration. You must be invited and agree to the collaboration in order for it to be shown.

Have you been invited but still don't see anything on your dashboard? Please contact us with your name and email, and we will assist you.

Accepted: You have accepted the collaboration.

Declined: You have declined collaboration.

Automatically accepted: Collaboration is automatically accepted.

Cancelled: The collaboration is suspended.

Finished: The collaboration is over and done.

If you log in and go to settings in the menu, you can change this.

Yes, you can use a Revolut account.

Yes, you can use a Payoneer account.

Usually we will send your money the same day your customer has paid your bill. Once the transfer is complete, you can follow your money and see when it will reach your bank. If you have any questions, please contact us at contact@shoutly.com.

You must have set up an account for the payout in your Shoutly account in order for us to process the transaction.

No, use your own name. The organization field is if you are part of an organization. The connection to the company is made through collaborations.

How much you get paid for your assignments depends on how much you bill. When you invoice via Shoutly, you become employed by us, which means that we pay social security fees and taxes for you. Of your invoiced amount, about 50% will be deducted from the invoiced amount before it ends up in your private account. This is mostly due to statutory social security contributions and taxes, but also Shoutly's 2.95% administrative fee. This 2.95% includes not only help with administration, but it also includes an insurance policy so you should feel safe when freelancing via Shoutly.

All you have to do in order for the insurance to apply is to create the collaboration before you start working. As soon as your client has accepted the assignment and the start date falls, you are insured via Shoutly. Shoutly insurance includes several different parts so you can feel safe. The deductibles and insurance may vary depending on the industry you work in, to know details of our insurance policies, please contact us.

No, there is no extra cost and all insurance is included when you sign up for a service where we take employer responsibility.

Payment for your collaboration will be paid to you automatically after the assignment is completed, provided that your client has paid your invoice. You can easily download accounting documents regarding the payment in the platform under the payments tab.

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You can easily create a collaboration from your dashboard by clicking on “create collaboration”, the collaboration is then accepted by your client.

If your client has created a collaboration proposal for you, you can easily see it in the Collaborations tab. The collaboration specifies the payment, schedule, agreement and delivery points. You accept the assignment easily by clicking “accept” in the assignment. If you have an hourly collaboration, the hourly report will appear when the end date of the collaboration is reached.

Create an account by clicking here. Follow the invitation you received by email and register with Mobile Bank ID. Register your profile with payment details and competencies. If you are a consulting company, you can also invite your colleagues. You can choose the currency and payment method that suits you best.